How Companies Use AI to Improve Efficiency
AI technology has become a great power and almost indispensable tool for modern companies. Already, companies leading in AI usage have experienced and reported success in improving business efficiency and outcomes.
- The Impact of Tech on the Workplace report points out that companies extensively using AI within their business operations report higher work productivity results than organizations that limit its use and applications.
- Top AI Statistics by Forbes Advisor states that over 60% of business owners state AI will highly enhance business productivity. It means that companies currently investing in AI technology will likely reap even bigger gains over time.
However, as it stands, how are companies currently enhancing operational efficiency and productivity through AI? This article discusses the primary methods through which organizations apply AI to enhance productivity and also provides an opportunity to share the tools powered by AI that are already impacting the effectiveness of businesses today. How Does AI Make Business More Efficient? Below are some key ways AI allows companies to operate more efficiently.
Tasks Automation
Of the many ways AI helps organizations, one of the most valued benefits can be seen in helping them minimize boring and time-consuming tasks. AI plays a role in automating and reducing repetitive work and functions. Data entry, scheduling, and customer service support are processes where AI provides solutions through automated routines that produce better results than humans.
Consequently, using AI allows human capital to be used in strategic and higher-level task performance while reducing the likelihood of human error and enhancing organizational effectiveness throughout all business sectors. A new report by PwC shows that in the future, over 44% of workplace activities could be done by an AI.
Improved Collaboration
AI technology also plays a critical role in the business by optimizing the flow of tasks and employee interaction. AI applications like Slack that help create, manage, prioritize, and collaborate on work tasks make this achievable.
It’s been found that about 80% of the corporations that incorporate AI tools in collaboration report high organizational productivity. In general, relying on such tools aids work for teams in accessing information in one single place, thus enabling the staff to be informed of their work projects and progress and not to drag behind the set deadlines.
Customer Service Enhancement
In customer service, AI chatbots shine in their usage, as demonstrated by their 24/7 availability and customer support. These tools help respond to simple questions without the involvement of the human resource. They help minimize response times, improve customer experiences, and cut expenses that customer relations departments would otherwise incur.
In contrast with human agents who work in customer service departments, customers do not have to wait for responses regarding AI assistants. The AI-based assistants also do not have time restraints since they can be accessed anytime. This, in turn, positively impacts customer relations and general customer satisfaction levels.
Modern organizations utilize artificial intelligence (AI) technology in chatbots and virtual assistants to enhance productivity and customers’ experience. Research made by Gartner indicates that as customer relations and engagements grow, more than 85 percent of them are made without touching points with humans.
Improved Decision-Making
Due to the growth of new AI advances, companies can process and quantify a given data set to decide on trends, patterns, etc., which supports performance evaluation. For instance, data analytics with AI allow organizations to conduct descriptive analytics based on sales to analyze what products were sold more or less.
By implementing Artificial Intelligence (AI) and Machine learning (ML), business organizations get the chance to forecast customers’ churn based on the customer’s past tendencies and behavior. More so, predictive analytics with Artificial intelligence helps forecast demand and recommend inventory trends, enhancing business supply chains and operations.
Costs Saving and Resource Efficiency
AI has been known to save on operational costs since it automates procedures where necessary. AI solutions also extend to suggestions for improvement and the foresight of possible inefficiencies that could damage the company. With such insights, business leaders can help with proper resource usage and allocation to meet the business’s goals.
Artificial Intelligence(AI) Tools for Business Efficiency
Many AI tools are available to help businesses increase efficiency and streamline operations. Here are the most popular and helpful AI applications for promoting workplace efficiency.
1. Refinder AI
Refinder AI(https://refinder.ai) is an AI-powered universal search and AI assistant that enables users to run simple search queries and generate answers from large volumes of data across various business platforms. In particular, Refinder AI uses AI to combine and connect business work and collaboration tools, including Gmail, Figma, Google Drive, Jira, Confluence, Slack, and Notion, to help users find any content, documents, files, emails, or messages–all and get answers in a single click.
According to McKinsey, workers spend 19 percent of their work time per week looking for information or a file. Such loss of time and productivity is possible due to having to work with numerous platforms, disorganized storage, or limited search tools when looking for a specific work file.
Refinder AI enables quick and precise search solutions within the realm of business applications, saving users huge amounts of time they would otherwise have spent searching in different business applications.
2. Slack AI
Slack(https://slack.com/features/ai) helps companies improve communication effectively in the workplace. It has since been updated with Artificial Intelligence functions to Slack AI.
Slack AI is embedded in the Slack App to enhance conversations among the teams through automated updates, summarized texts, grouping messages, and offering real-time tips depending on the topic of discussion. Such features enhance communication, effectiveness, and performance at the workspace level. Slack AI also assists organizations in the effective management of team engagements, reducing communication barriers.
3. AI-Powered Trello
Trello(https://trello.com) is one of the best project management tools integrating AI to help team members handle work assignments. Although the idea of visual task boards has always been a core Trello value, AI has assisted the app in task management improvement through automation, recommendations, and predictions.
Trello also uses AI to develop work routines, which get triggered -as and when tasks recur, thereby eliminating wastage of time and mistakes by hand. In addition, AI-integrated Trello also offers suggestions concerning the time frame of the projects, individual tasks, and task progress. In turn, such changes create possibilities for the optimization of work processes and decrease the time necessary to complete projects.
4. ClickUp AI
ClickUp(https://clickup.com/) is another AI-based tool similar to Trello that helps businesses and teams working on projects manage tasks, deadlines, and workflows. With the help of AI, ClickUp enables the teams to share work, prioritize it, and even monitor the progress in real-time, all within a single application.
ClickUp utilizes artificial intelligence to auto-assign tasks depending on the team’s workload and the project’s completion time. With AI integration, ClickUp can get glimpses into how team tasks and resources can be managed. This proves useful regarding schedules and resource management by team leaders and managers.
5. Zoom AI
Zoom(https://www.zoom.com/) is a remote communications space for team meetings that allows users to connect through audio, video, chat, and phone. Zoom became popular during the COVID-19 pandemic as working from home became necessary. As remote working advances, so does effective work communication and collaboration.
To this end, Zoom App has since integrated AI through the introduction of Zoom AI to boost meeting productivity and remote work collaboration. Zoom AI ensures remote teams can work as effectively as on-site office teams. Zoom AI App also helps provide real-time meeting summaries and transcriptions, ensuring teams can review key points, which enhances efficiency.
The Future of AI in Business Efficiency
McKinsey projects that 70% of companies will use some form of AI by 2030. AI is a powerful and proven force for improving business efficiency and productivity. Many contemporary companies already leverage AI technology to boost operations and gain a competitive advantage.
AI-powered tools like the ones shared above are just a few examples of how AI streamlines business processes, allowing organizations to become better, faster, and more efficient in their service delivery. As AI continues to evolve and advance, its impact on business efficiency can only increase, making it a necessary investment for companies that want to succeed in an increasingly tech-driven business landscape.
The future of business efficiency is AI-driven. With the right AI tool, your businesses can reduce costs, enhance efficiency, and drive innovation and growth!
